For any and all service needs, click here to get in touch with our service partner, Stride Fitness Solutions.
For any and all service needs, click here to get in touch with our service partner, Stride Fitness Solutions.
local family owned + operated
COMMUNITY ENDORSEMENTS
Very knowledgeable, good customer service, excellent setup/install of new treadmill. We are... extremely happy! Highly recommend!read more
Jason M
1723153438
Eric is very knowledgeable and extremely helpful!
Andrew S.
1701890063
I am so glad I opted to order from Simple Fitness as opposed to other sellers for my Lifespan... under-desk treadmill. Eric was the best! He honestly and patiently answered all of my many questions upfront before I placed my order. Love the product as well. You can tell it is well made and will last. There was an issue with the shipper (shipper’s fault), but it was made right. I was kept up to date throughout the process. Excellent customer service. Do not hesitate to purchase from here. 10/10 recommend.read more
Amanda S.
1700683097
Simple Fitness is simply great. Eric has been out twice over the last few years to fix problems... with my elliptical and was knowledgeable and professional. I have an older machine and he was upfront about my options. He completed the repairs and checked the machine over thoroughly. I would recommend him for any home fitness repair.read more
Donald S.
1697843395
This is by far the best fitness repair company I have dealt with in my life. The owner is extremely... knowledgeable and was able to help me more with my equipment, than the original makers of the product. He is constantly developing his craft and earning new certifications and truly cares about developing his skills. He is very honest and always doing what is best for the client. It was a pleasure to work with this company and I wouldn't want to use anyone else for all of my fitness repair needs.read more
daniel c
1697400845
Did a google search of treadmill repairs around Kansas City and called Simple Fitness. Spoke to... Eric, provided details of the problem with my treadmill, he knew exactly what was wrong, what needed to be fixed. Extremely pleasant experience. Would highly recommend!read more
Stefanie M.
1696475536
We had a horrible experience with a NordicTrak we bought on Amazon and eventually returned, so we... did research on Reddit and found Eric there. I was thoroughly impressed with his low (really no) pressure advice he gave, in fact he offered options at multiple price points we provided and recommended that he would be happy himself with all of the options no matter the price. We don't live in Kansas City, but he did great identifying a local installer and was in constant contact throughout the installation process. I would highly recommend Eric for any of your fitness equipment needs whether you live in Kansas City or elsewhere, even if you're just looking for no-nonsense advice. Thanks again Eric for your honesty, integrity, and excellent customer service!read more
Andrew H.
1680724021
In the end, I did not need their services, but I learned that local appliance repair folk are very... kind, even to those who are not true customers. Thank you, Eric, for helping me learn how to do the simple adult task of getting a repair done. Your clear, detailed advice was incredibly helpful.read more
Kat F.
1680100518
I cannot speak highly enough of Eric Burmeister from Simple Fitness. He’s gone above and beyond... every time he’s done work for us! From repairing our treadmill that broke during a move to being available last minute to take the treadmill apart so we could get it out of our basement to move it again to helping put it back together AND load it on our trailer. His level of customer service is a rare find these days and his quality of work exceeds expectation.read more
Ashley M.
1655566703
Eric helped disassemble and reassemble our Bowflex treadmill as part of a move. He responded... quickly to our inquiry and was able to schedule us in promptly for the following day. He was extremely professional and took the time to set up appointment reminders to make sure we were on the same page for the service times. Absolutely recommend to anyone with fitness equipment that needs to move or needs their equipment repaired. We will definitely call Eric again with our fitness equipment needs!read more
Katie B.
1653491312
Extremely satisfied with the excellent repair work that Eric from Simple Fitness did for us on our... MYXFitness Bike.I really appreciate his communication, full understanding of the issue, explaining what needed to be done and taking the time to answer my questions related to the issue.I also appreciate his efforts with making this a very easy scheduled visit for us. Thank You Eric for your attention to detail!read more
SD S.
1651257030
I reached out to Simple Fitness to get some more information on a purchase of a treadmill. They... were very informative and gave me several options of equipment that I could purchase from them directly with the ability to save about 30% versus going directly thru the manufacturers website. In conjunction of the discount, I didn't have to pay sales tax either which is almost 10% where I live. I highly recommend that if you are in the market for some exercise equipment, you reach out and have a conversation! Worst case scenario is you get some free information.read more
Jason G
1649959810
Eric is a super nice guy that relocated some weight equipment for us. Gave us a fair price and did... it right.read more
Bill H
1645543660
💯 recommend Eric at Simple Fitness!!! He was so easy to work with, knowledgable, and just... a good guy!!! You can tell he cares about his quality of work as well as building trust which are both equally important! Simply wonderful!read more
Katie H.
1645219473
I have owned a Life Span treadmill for 14 years and that is after we bought used from someone who... owned it before us for 6-years. So it has lasted for 20-years. We wanted to buy a new one and, of course, wanted another Life Span. We found Simple Fitnesses website and bought it, not knowing anything about the company. So, the day after ordering my new Life Span treadmill, I followed up on my order and spoke with Eric. He was so helpful and answered all our questions and provide some really helpful information. I am so impressed and would encourage anyone wanting to buy fitness equipment, to do so from this company. Our experience has been amazingly positive.read more
David L.
1644345137
Extremely friendly, knowledge and willing to lend a helping hand. Was very satisfied with the... service I received in helping me to make a purchase. Hands down, a great example of true customer service. Would highly recommend for fitness equipment needs.read more
J P
1643829692
My husband and I tried to figure out my treadmill repair on our own and discovered we were in over... our heads. I wish I'd called Eric in the first place! He was able to come out earlier than the initial date I'd selected and kept me updated about his arrival time. He obviously knows his stuff, and he clearly explained our options so we can make a decision about repair vs. investing in newer equipment. As a woman who has dealt with my share of condescending service workers, I really appreciated his kindness and professionalism (and he was great with my kids who wanted to chat him up). I'd be happy to do further business with him!read more
Tori T.
1641598036
Eric responded quickly to my questions about a malfunctioning treadmill. His expertise in the field... is clearly evident and also provided insight on how to work through the treadmill issues I was experiencing. All the best Eric!read more
Rico L.
1641485933
Eric knows treadmills! Very professional and enthusiastic.
B S.
1635209617
We have had Eric with Simple Fitness service our treadmills for the last 4 years. He is prompt,... thorough, & courteous. Eric has educated us in preventive hone maintenance. As our equipment is older - he has also replaced parts as needed. Good value. I would also consider for new purchase.read more
Craig W.
1633711348
Eric was very professional and had convenient appointments. Prices were up front and affordable. ... Would definitely use again.read more
Darla T.
1633705155
I am so grateful to have found Simple Fitness. I wish with all my heart I found them WELL BEFORE... the incident with my movers but you live and you learn.Eric arrived on time when he said he would, promptly discovered the problem the movers had made and let me know of a solution and reassembled the treadmill as best as possible with the broken pieces so they weren't all in the way.Would definitely recommend!read more
Elizabeth W.
1633619071
Eric disassembled my exercise equipment prior to a move and then reassembled it after the move. On... both occasions, his work was outstanding and reasonably priced. He cares about the result and isn't finished until all your questions and concerns have been resolved.read more
Barbara C.
1633009331
I cannot say enough about how above and beyond Eric goes for you. He helped me get the paperwork... taken care of and walked me through the process step by step and even sent me the contact information to take care of it which I know was more than enough, but he followed up with me and he wasn’t even the one that ended up repairing my machine (the warranty ended up being fulfilled elsewhere, and he STILL helped me navigate the logistical nightmare!). Best customer service I have had in ages, thank you Eric.read more
Marissa C.
1630117748
In an age of waning customer service Simple Fitness' Eric Burmeister (owner) exceeds all... expectations. He is a man of integrity who will do his best to satisfy his customer with quality service.read more
Sherry B.
1629552164
Eric was great! I had an issue with my console on a NordicTrack rower. Eric helped me to find a... replacement quickly and at a great price. I initially attempted to work through NordicTrack themselves, but found them to be quite condescending as I had not purchased the device from them.Even after I purchased the console, Eric was quick on email responses and very passionate about understanding my experience with my rower. Will work with Eric again anytime I have an issue with my fitness equipment or when purchasing new equipment.read more
Andy M.
1629544397
Amazing company, gave solid advice and suggestions on how to fix my specific issue and even offered... to walk me through it step by step. Super fast responses to questions and just a wealth of knowledge! I'd give more stars if it was possible!read more
Shawn S.
1629143404
Eric put all my fitness equipment back together after moving. Did an awesome job and he really... cares about making you happy. He goes the extra mile. Thank youread more
Chuck M.
1625422042
We appreciate the professionalism and quickness in which our treadmill was moved and worked on. We... will for sure use this company again when we add to our home gym in the future!!read more
Claudia P.
1623423943
Very professional service!! I won’t go anywhere else for my treadmill repair needs! 10 out of 10!
Joseph S.
1623344978
Eric has been amazing! More than being responsive, he cares deeply about the quality of his work.... He puts his customers first, and looks out for the best interest of those he serves. When looking to buy a treadmill, he helped give guidance and answered questions without accepting payment to do so. It is one thing to hire a person that does quality work. It is quite another thing to hire a person who has integrity with great character. To find someone that has both is worth its weight in gold.read more
John C.
1623168327
Awesome service. 100% professional, provides great detailed information based on the problem I was... having (or wasn't actually having). Reassured me that my issue with my treadmill wasn't an issue at all all the while providing the reasoning as to why. Loved it! Would definitely comeback as a paying customer if I ever do have a real issue!read more
Hugh M.
1619108641
Great communication and information. Eric told me how to best maintain my equipment and... demonstrated what I can do on my own. Didn’t do work that was unnecessary.read more
Nancy S.
1619046783
Eric knows treadmills and his equipment. He was so personable and helped get us back running,... literally.read more
tricia O.
1618945065
Excellent service! Eric was very professional, he took the time to check all issues, unfortunately... when you buy a used treadmill from unknown sources you can never be too sure what you are really getting. My treadmill had several issues that would cost about the same as a new mill. Eric got it working to last a few months until I can either repair or or purchase a new one. I would highly recommend Simple Fitness!read more
Ana L.
1618876845
Eric is always very helpful in explaining what he’s doing to our treadmill. He’s very good with... communicating his ETA and what we need to do to maintain the health of our machine.We highly recommend his service and expertise.read more
Terry L.
1618873824
Eric is fantastic at customer service and was extremely helpful in getting our treadmill repaired.... Absolutely recommend using his services if you have equipment that needs fixing. A+ service and communication!read more
Matt O.
1618837578
Eric is wonderful and we highly recommend him. We learned of him through a referral and will... definitely reach out again for future treadmill service/replacement needs.read more
Ian M.
1616810786
Very good service . Honest ,dependable and give very good advice on how to maintain your treadmill,... I will recommend his services.read more
linden F.
1616801018
I’m so glad I found this company! My elliptical is a commercial size machine and not easy to move.... After reading reviews I decided to give them a try and glad I did. The last company that I used to do this was very put out and complained the whole time, so I was reluctant to do this all over again. Eric was courteous and professional. He disassembled the machine and will be ready to put it back together when we move to our new home. 👍read more
Nicole
1616246493
Very happy with the service! He was thorough and knowledgeable in his work on my treadmill. Very... easy to contact and was quick to reply.read more
Jarrod D.
1616187076
Eric was great! He showed up in the time block he said he would, and then he delivered on the... service and quality work we were looking for. I would highly recommend him to anyone looking help with their home gym equipment!read more
Terry S.
1616115554
Amazing service all around!! Took the time to let me know exactly what time he would be here and... did everything possible to fix our treadmill, going above and beyond. Highly recommend this company!read more
Carla H.
1616010065
Eric was very professional, and very informative about my treadmill. I got a year warranty, which I... loved especially for an older treadmill! I would definitely recommend Fitness Repair for any of your fitness equipment!read more
Melinda M.
1614981776
Eric was super helpful! Diagnosed what the likely problem was over email and guided me to the... correct part. When the part arrived, he installed it as well as cleaned around the treadmill and showed me how to keep up with the maintenance in the future. Highly recommend!read more
Abbey B
1614887493
I highly recommend Simple Fitness Repair! Eric tried to troubleshoot what might be wrong w/ my... treadmill over the phone and gave me a few suggestions to try. Ultimately, I setup a service call to have him look at it expecting to have to purchase some parts but he was able to fix it w/o any additional purchases. He also provided some minor maintenance tips to help reduce the need for additional service calls and prolong the life of my treadmill. Eric is professional, knowledgeable, and friendly. Will definitely use again if needed.read more
Gina T.
1614810772
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